Your Own Critic
Study & Swirl's mystery shopper program gives your tasting room manager another set of eyes and ears.
With honest observation and critique, our shopper services provide you with the insight you need to identify and address the weaknesses of your winery's tasting room experience.
The final review provides key areas for improvement and recommendations for change.
Study & Swirl reports directly to you, helping to ensure positive reviews on TripAdvisor, Yelp and other social sites.
Equip your tasting room team members with the knowledge and skills to meet and exceed customer expectations.
Give them the tools they need to provide exceptional tasting room experiences with high levels of professionalism.
Online training courses and in-person workshops and seminars provide your staff with wine knowledge, service skills and the "soft" skills essential to high performance in the hospitality industry.
Hospitality. Beyond service.
Interested in learning more about Study & Swirl's industry services? Want to be among the first to know about exciting updates? Contact us using our easy on-line form or send an email to firstname.lastname@example.org.